All of our customers benefit from receiving FREE technical support for the life of the site* covering any code or website created by Coded Creations, we will respond to any support request within 24 hours for all our customers, customers on a maintenance contract will receive a response within 8 hours.
When our sites or applications are completed and go live, we do not walk away and leave our customers to get on with it themselves, we will instead work with you from then on to provide help, advice and assistance when you need it. We provide telephone and email support as standard and can arrange site visits, to assist with training or more in-depth support if required at additional cost by separate agreement.
We can also provide affordable maintenance contracts that provide our customers with peace-of-mind when they require frequent updates or maintenance to their sites. Further details of this service can be obtained by sending a message to firstname.lastname@example.org, or by sending us a message using the form below.
If you have an existing website from another provider with niggling issues or problems that you know you should get fixed, then please contact us for a quote and we will solve the site's problems quickly and get your site working as it should.
We always work closely with our clients to learn their real requirements and working methods to allow our creations to match your needs and work practices. We are approachable, friendly and professional.